Topic: Quality Management
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Quality management under Ryan White is a series of activities that focus on enhancing the quality of HIV/AIDS care provided and increase access to services. These efforts focus on how health and social services meet established professional standards and user expectations. HRSA/HAB quality initiatives help grantees implement quality management programs that target clinical, administrative, and supportive services.- See the National Quality Center for the full array of quality management TA and training resources.
- See the HRSA HIV/AIDS Bureau’s quality management webpage.
Collections
Guidelines and Manuals
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HRSA HIV/AIDS BureauMay 2017
The HIV Quality Measures (HIVQM) Module is a tool within the existing RSR portal that allows recipients to enter aggregate data on the HAB Performance Measures. Use of the HIVQM is voluntary.
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U.S. Department of Health and Human ServicesMarch 2017
Federal guidelines for treatment, prevention and care of HIV disease and opportunistic infections.
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HRSA HIV/AIDS BureauDecember 2016
HRSA’s HIV/AIDS Bureau guidance and requrements for grantees of the Ryan White HIV/AIDS Program on such topics as eligibility, allowable use of funds, and clarifications of legislative requirements.
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HRSA HIV/AIDS BureauDecember 2014
Guidance for Ryan White HIV/AIDS Program grant recipients/sub-recipients and planning bodies on the development and implementation of local service standards.
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HRSA HIV/AIDS BureauApril 2014
This manual was developed to provide clinicians with ready access to practical, current, treatment information so that they may provide quality care to people living with HIV.
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HRSA HIV/AIDS BureauNovember 2013Performance measures to help Ryan White HIV/AIDS programs monitor and improve the quality of care they deliver.
Webinars and Training
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HIV/AIDS BureauMarch 2017
This webinar introduced the HIVQM; a new data collection tool developed by HAB to assist recipients and sub-recipients in their clinical quality management program activities.
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HRSA HIV/AIDS BureauNovember 2016
Slide presentations for workshop sessions held at the 2016 Ryan White Conference.
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AETC National Coordinating Resource CenterJuly 2014
Table that links HAB’s performance indicators to an array of clinician training resources developed by HRSA programs, including the AETC Network, providing a starting point for faculty as they develop trainings around these indicators.
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National Quality CenterMarch 2014
Webcasts from the in+care campaign, a quality management initiative to bring patients back to care and keep others from falling out of care.
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HRSA HIV/AIDS BureauJanuary 2014
Overview of the HIV/AIDS Bureau’s expectations for a quality management program and the components of a successful quality management program.
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Making Sure Your HIV Care is the Best It Can Be: A Consumer Quality of Care Training Workshop
National Quality CenterAugust 2006Facilitator guide to train consumers to understand performance data and empower them to partner with their health care providers. Contains Facilitator Guide and Handouts for Consumer Workshop; Consumer Workshop Brochure; and Literature Review.
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New York State Department of Health AIDS InstituteAugust 2006
Guide for facilitators to introduce interactive learning experiences during quality improvement trainings.
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New York State Department of Health AIDS InstituteMay 2006
Workshop materials for facilitators to help them conduct interactive group exercises to promote quality improvement among HIV providers.
Tools and Job Aids
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Sample Job Descriptions
January 2017Sample Ryan White agency job descriptions for use by agencies looking for a jump start on writing position postings.
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HRSA HIV/AIDS BureauJanuary 2012
ClASS is a continuous quality improvement tool to use in monitoring and enhancing service delivery in international settings.
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Indianapolis TGA, MCHDJuly 2011
Tools used for quality and program monitoring by a Part A program.
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Phoenix/Maricopa County EMAApril 2011
Tools developed by a Part A program to monitor services and program administration.
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Dallas EMAJanuary 2011
Program and service monitoring tools developed by a Part A grantee.
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HIV/AIDS BureauJanuary 2007
Satisfaction survey for clients of Kentucky’s HIV/AIDS Care Coordinator Program that seeks to facilitate the provision of care to HIV-infected individuals and their families.
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New York State Department of Health AIDS InstituteSeptember 2006Instructions for improving the quality of HIV care, offering step-by-step guidance on how to build a quality program, orchestrate quality improvements and then sustain those improvements.
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New York State Department of Health AIDS InstituteAugust 2006
Guide on ways an organization can involve consumers in quality, including: representation on the Board of Directors; establishment of an HIV-specific Consumer Advisory Board (CAB); consumer representation on an existing CAB.
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Measuring Clinical Performance: A Guide for HIV Health Care Providers
New York State Department of Health AIDS InstituteJanuary 2006Step-by-step process for measuring clinical performance with the goal of improving quality of care.
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Patient Satisfaction Survey for HIV Ambulatory Care
New York State Department of Health AIDS InstituteMarch 2002HIV-specific, validated tool to assess patient satisfaction with HIV primary care. HIV ambulatory care modules cover: primary care, case management, substance use, mental health, women’s health, and Medicaid managed care. Includes section on how to plan and implement survey in HIV settings.
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HRSA HIV/AIDS Bureau
Series of slide presentations on Clinical Quality Management for AIDS Drug Assistance Programs (ADAPs).
Reports and Best Practices
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RWHAP Data Reports
HRSA HIV/AIDS BureauDecember 2016Client-level data reports and other regular data reports on the Ryan White HIV/AIDS Program (RWHAP).
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2015 RWHAP Annual Client-Level Data Report
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National Quality CenterMay 2014
Articles on emerging quality improvement topics, featuring best practices of Ryan White HIV/AIDS Program grantees.
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New York State Department of Health AIDS InstituteFebruary 2013
Summary of HIV ambulatory care quality data from Ryan White Part C and D grantees as submitted through the eHIVQUAL website, a performance measurement tool that provides a set of national benchmarks and built-in reporting for a broad range of clinical indicators.
Websites
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HRSA HIV/AIDS BureauApril 2017
HRSA/HAB administers The Ryan White HIV/AIDS Program, the largest Federal program focused exclusively on HIV/AIDS care.
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National Quality CenterJanuary 2017
ShareLab is an online virtual forum providing access to interventions related to retaining HIV-infected individuals in ongoing HIV care. Users can also add their own retention interventions, rate strategies, and reply to entries made by others.
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U.S. Department of Health and Human ServicesOctober 2013
The National Strategy for Quality Improvement in Health Care (National Quality Strategy) is a nationwide effort to align public and private interests to improve the quality of health and health care for all Americans.
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HRSA HIV/AIDS BureauJune 2013Quality management technical assistance and training resources from the National Quality Center.
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HRSA HIV/AIDS Bureau
Quality improvement campaign to improve patient retention in HIV/AIDS care.