Intercultural Communication and its Effect on Quality Management
A deep look at intercultural communication and how it may be a barrier to care.
Resource updated 08/17/2023
A deep look at intercultural communication and how it may be a barrier to care.
Resource updated 08/17/2023
The Health Insurance Portability and Accountability Act (HIPAA) requires health care providers to assure patient confidentiality and other patient rights. This resource assists Ryan White grantees, their contractors, and subgrantees in complying with these requirements (Spanish language version).
Resource updated 09/19/2023
Materials to help programs develop strategies to employ Ryan White consumers/people with HIV.
Resource updated 12/07/2023
Strategies to improve recruitment and retention of new PC/PB members.
Resource updated 01/05/2024
Workbook on setting up and operating a consumer advisory board (CAB).
Resource updated 12/07/2023
Resource updated 09/14/2023
Resource updated 08/23/2023
Uber Health transportation services provided to young clients experiencing transportation barriers in order to improve appointment experiences and health outcomes.
Resource updated 04/08/2021
Script developed and used by front office staff to follow-up with no-shows by phone to assess reasons for missed appointments and respond accordingly
Resource updated 04/14/2021
A designated medication planner nurse worked with patients to improve adherence/compliance to antiretroviral therapy, utilizing a medication planner provided to patients on a weekly basis.
Resource updated 04/14/2021
Interventions tested and implemented under the end+disparities ECHO Collaborative.
Resource updated 08/29/2023
Activities and tools used to conduct the end+disparities ECHO Collaborative quality improvement initiative.
Resource updated 09/19/2023
Resource updated 03/11/2024
Resource updated 09/19/2023
Resource updated 11/20/2023
Review of the Training of Consumers for Quality Plus Program (TCQPlus), which prepares a team of training partners (staff and consumers to conduct quality improvement trainings.
Resource updated 03/14/2023
Webinar hosted by CQII consumer consultants reviewing their involvement in the End+Disparities ECHO Collaborative.
Resource updated 08/25/2022
Resource updated 02/06/2024
This In Focus is for Ryan White HIV/AIDS Program (RWHAP) funded providers who had an existing account in the RSR Web Application. This document walks providers through the steps in accessing the RSR through the Electronic Handbooks (EHBs).
Resource updated 09/14/2023
Resource updated 03/15/2023