Intercultural Communication and its Effect on Quality Management
A deep look at intercultural communication and how it may be a barrier to care.
Resource updated 08/17/2023
A deep look at intercultural communication and how it may be a barrier to care.
Resource updated 08/17/2023
Resource updated 08/23/2023
Uber Health transportation services provided to young clients experiencing transportation barriers in order to improve appointment experiences and health outcomes.
Resource updated 04/08/2021
Script developed and used by front office staff to follow-up with no-shows by phone to assess reasons for missed appointments and respond accordingly
Resource updated 04/14/2021
A designated medication planner nurse worked with patients to improve adherence/compliance to antiretroviral therapy, utilizing a medication planner provided to patients on a weekly basis.
Resource updated 04/14/2021
TA/training for RWHAP agencies to improve the quality of HIV/AIDS care they provide. Project period: 2020-2024.
RWHAP Technical Assistance Provider updated on 05/02/2024