Ryan White Data Support

Ryan White Data Support

Questions for the RSR, ADR, ADAP Quarterly Report, and Part A MAI.

Support Desk

Phone: 1-888-640-9356
Hours: 10am-6:30pm ET, M-F
Email: RyanWhiteDataSupport

TA and Training Services

Ryan White Data Support is on hand to guide grant recipients/subrecipients through the details of reporting.

  • Interpretation of the RSR Instruction Manual and HAB’s reporting requirements.
  • Allowable responses to data elements of the RSR Grantee Report, Provider Report, and client-level file.
  • Policy questions related to the data reporting requirements.
  • Data-related validation questions.
  • Grantee-provider relationships and the implications for data reporting.

Ryan White Data Support also assists grant recipients/subrecipients with:

  • Setting up Grantee Report contract lists in the RSR Web System.
  • Amending Grantee Reports after the final Grantee Report submission deadline.
  • Requests to return Provider Reports to ‘Working’ status in the RSR Web System.
  • Requests for provider registration codes.
  • Adding a new organization to the RSR Web System provider directory.
  • Requests to un-duplicate agencies in the RSR Web System provider directory.

Contacts

Michael Justin-Elliot Grier
CSR

Imogen Fua
WRMA