Heartline Hotline
Heartline Hotline
January 1, 2004
HRSA HIV/AIDS Bureau (HAB)
Basic steps for setting up phone hotline service to offer information and assistance to callers living with HIV, including referrals, resources, and development of action steps. Tool outlines objectives, activities to undertake, logistics (e.g., staff, training), strengths and challenges, and anticipated outcomes/evaluative measures.