Quality Consumer Tutorial 3: Self-Management

Quality Consumer Tutorial 3: Self-Management

January 1, 2015
National Quality Center

Tutorial on helping consumers better self-manage their HIV care needs prior to bringing consumer voices into clinical quality management programs.

Tutorial Covers:

  • Consumer self-management and why it is important to provider and consumer relationships
  • Identifying ways to assess the quality of care consumers receive
  • How to appreciate strategies how consumers and providers can work together to improve care
  • Developing an action plan to engage and promote consumer self-management

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