Training for Consumers on Quality Plus

Training for Consumers on Quality Plus

Event Date: Wednesday, April 25, 2018 (All day) to Friday, April 27, 2018 (All day)

Event Type: Training/Technical Assistance Event

Center for Quality Improvement and Innovation (CQII)

Training for Consumers on Quality Plus (TCQPlus) is an advanced level of training to further build the skills of consumers to participate in quality improvement activities in agencies funded by the Ryan White HIV/AIDS Program (RWHAP). This TCQPlus training will be held in Chicago, April 25-27. To apply, fill out the Survey Monkey application by April 10. Make sure you understand the parameters of participation as this CQII training is a bit different than prior ones as it requires one person from a recipient and up to three consumers to apply as a training team.   

TCQPlus was developed by the HRSA-funded Center for Quality Improvement and Innovation (CQII) in recognition of the demand for local Training of Consumers on Quality (TQC) trainings and the realization that another level of training was necessary to address the desire of RWHAP recipients to involve consumers in their quality management programs. In short, TCQPlus is QI training delivered by consumers to consumers. To ensure the necessary commitment and the successful implementation of TCQ trainings, CQII has designed the TCQPlus around the concept of training partners. Training partners consist of a qualified consumer who is engaged with RWHAP recipient(s) and a representative from a RWHAP recipient. Each training partner has a vital role in ensuring that a TCQ training is conducted in their local jurisdictions and delivered in keeping with the TCQPlus post-training expectations.

TCQPlus Program and Its Goals

The specific goals of the TCQPlus Program are to:

  • Develop the national training capacity among consumers and RWHAP recipients to deliver quality improvement trainings to consumers in local jurisdictions.
  • Foster a working relationship between consumers and RWHAP recipients to form TCQPlus training partners.
  • Conduct local training sessions by the TCQPlus training partners to implement the TCQ training.