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| Hours of Operation 10 AM to 4 PM ET |
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| Online Inquiries Online inquiries to the TA HelpDesk may be submitted here. |
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Clinician Warmlines/Hotlines Warmline: 800-933-3413 For more, see National
HIV/AIDS |
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Getting Care Looking for access to Ryan White or other HIV/AIDS services? Go to the HRSA/HAB webpages, which explain how to Find HIV/AIDS Care, tell you About Ryan White Care, and give you insights to Learn More About Health Care. See the Getting Care page for an overview of programs and potential funding sources available for people in need of HIV services and support. |
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Grantee Basics Visit the Grantee Basics page for a summary listing of
key resources, protocols, and guidelines.
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TA HelpDesk
The TARGET Center HelpDesk is a telephone and Web-based service designed to serve as a technical assistance resource for Ryan White CARE Act grantees, planning bodies, and HAB staff. Through the HelpDesk, individuals and organizations can receive information and referrals related to the Ryan White CARE Act and the range of technical assistance supported by HAB.
To reach the TARGET Center HelpDesk by phone, please call (301) 443-0067.
The phone line is open for service between the hours of 10 AM to 4 PM ET, Monday through Friday. Note that the HelpDesk is closed on Federal holidays.
Telephone and online requests for assistance received by the HelpDesk will be responded to by Project Officers of the HAB Division of Training and Technical Assistance within two working days.
FAQs
How can I find HIV/AIDS care?
Go to the HRSA/HAB webpages, which explain how to Find HIV/AIDS Care, tell you About Ryan White Care, and give you insights to Learn More About Health Care. If you need further assistance, contact the TARGET Center HelpDesk for information about the programs available in your state.
Where can I find TA documents?
In addition to the TARGET Center Web site, Help Desk
staff can help locate resources. Contact the Help Desk at 301-443-0067or
online through the TARGET Center.
Grantees can also use these services but may want to contact the HRSA/HAB
project officer first.
I am a grantee and need TA.
On-site TA is primarily for Ryan White grantees and
is provided by peers and other consultants. Requests for TA must be submitted
to the HRSA/HAB project officer, so grantees should call them to first
discuss their TA request to determine how it can best be met. From that
point, TA must be approved prior to setting up an on-site consultation.
Where can I learn about upcoming training
opportunities?
The TARGET Center maintains a
TA Calendar for training
events and other activities. Grantees may also contact their project
officers for information. Additionally, the Sources of
TA page may offer grantees insights as to available technical assistance
by topic area.
I am a grantee with questions about grant requirements.
Contact your HRSA/HAB project officer.
I have a resource to share. How do I get it
added to the TARGET Center TA Library?
Go online and post the item at http://www.careacttarget.org/uploads/uploadform.asp
TA Library resources are focused on the Ryan White HIV/AIDS Program and
thus are limited to items (e.g., how-to tools) developed by HRSA/HAB or
by grantees. Other resources generally cannot be added to the TA Library.
Who can I contact about a concern (e.g., a grants issue, a challenging situation)?
Ryan White grantees should contact their HRSA/HAB project officers about concerns. Planning bodies should discuss concerns with the grantee.
